What We Collect From Your Wallet Activity
When you open an account with cuci21, we record the basics: your name, contact number, and the login details tied to your wallet. Every deposit or withdrawal you make through Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX leaves a transaction record on our side
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— this isn't optional, it's how we match your payment to your account and clear it without a back-and-forth. We also log device type and browser when you open the lobby from your phone or desktop, mainly to catch unusual login patterns before they become a
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problem. Game session data — what table you joined, what slot you spun, how long you stayed — gets kept too, since that's what lets support trace a dispute on Gold Roulette or Lightning Crash Game if you raise one. None of this is sold off
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to outside marketers. Where local law asks us to hold on to records for a stretch, or limits what we can collect at all, our handling follows that — scope here depends on local law and applies where local law permits. If you close your account,
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we don't delete everything overnight; some transaction and verification data stays on file long enough to answer a later query about a payment or withdrawal. You can always ask what we're holding on you — see the contact section below for how.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.