Moving Your cuci21 Balance Back to Your Wallet
Withdrawals on cuci21 go back to the same payment method you used to deposit — this is how we keep your account secure and reduce friction on your end. Head to the cashier, switch to the withdrawal tab, and select your payout destination. You will need to enter the account details tied to your Touch 'n Go eWallet, Boost or GrabPay profile,
or your DuitNow registered number. If your account verification is already complete, the request moves straight to processing. We do not add a fee on our end, though your wallet provider may apply its own transfer terms.
- Go to the withdrawal tab — Inside the cashier, switch from deposit to withdrawal — the tab is right next to the deposit option.
- Select your payout method — Pick the wallet or bank account you want the funds sent to — it should match your deposit method.
- Enter your account details — Fill in your registered DuitNow number, e-wallet ID or bank account number accurately before submitting.
- Submit and track status — Your withdrawal request appears in your transaction history immediately, with a status flag you can check any time.